Privacy Policy

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1. Introduction

Ajay Sensors & Instruments (“we”, “our”, “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

• Personal Information: Name, company details, email address, phone number, billing and shipping address.
• Technical Information: IP address, browser type, operating system, and website usage data.
• Transactional Information: Product orders, invoices, and payment history.

3. How We Use Your Information

• To process orders and deliver products/services.
• To respond to inquiries and provide customer support.
• To improve our products, services, and website experience.
• To send important updates, offers, or technical notices (with consent).
• To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers (e.g., logistics, payment gateways) for business operations.
• Government authorities when required by law.
• Affiliates and partners involved in delivering products or services to you.

5. Data Security

We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to fulfill business, legal, and contractual obligations. Once no longer required, data is securely deleted or anonymized.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. Users can control cookie settings through their browser.

8. Your Rights

• Access, update, or correct your personal data.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications at any time.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date. Continued use of our services constitutes acceptance of changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.